FAQs

Buying Premade Templates (Blogger / WordPress)

How to buy Premade Templates from your shop?
If you’re Indonesian and cannot use credit card or paypal, you can purchase via this website and transfer the money using bank transfer method (how to buy). The download link will be available as soon as the payment is cleared. You can also use Paypal to pay. Another method is by purchasing from the Etsy shop.  To buy from Etsy.com, you must have an account first to purchase.
I bought your template via this website, but I haven't received the file yet
Currently the payment method for this website is Bank Transfer. I have to check the money in my account manually, usually it takes 1×24 hours or less to check. After that I will make the file available in your account. Please log in to this website to check the file. You can send me email using contact form if you haven’t received the file yet.
What payment methods do you accept?
Right now, I accept payment via Paypal. For Indonesian, you can pay with Bank Transfer.
Do you offer refund?
I’m so sorry, I do not issue refund for digital products you’ve received. Please make sure you’re 100% happy with the template. Please review the template carefully before making purchase. If you’re not sure, do not hesitate to contact me first.
I bought your template but I had a change of mind, can I swap with something else or get refund?
I’m so sorry but refund or theme swap is not possible. As I said before, please review carefully before you make purchase.
Do you do custom blog work?
Yes, I’m accepting custom blog design for Blogger and WordPress. Please contact me for custom work.

Blogger Templates

I try to upload your template but it's not working. HELP?!
Do not upload the zip file. The zip file containes other things like pdf document, images, and your template file. Unzipped it first, read the instruction, and locate the template file (template file ends with .xml)
I can't upload my header image, why?
The file extensions that you can upload to Blogger is JPG, GIF, or PNG. If you receive a header file with PSD extension, it means you have to process it first at Photoshop. If you do not have Photoshop, you need to tell me your blog name so I can design it for you. Please note that some templates do not offer free header design, some templates will need additional $5
Can I add this widget or that widget to my sidebar?
Yes, you can. The widgets in the demo site can be add or remove by yourself later. The widgets shown in the demo is just an example. Feel free to modify it.
Can I change my tab? Can I add any links to my tav?
Yes, you can. You can add as many menu as you want to your navigation tab
My icons are not showing, please help!
If your icons are not showing, please check the following :

1. For templates using HTML Widget (copy/paste code from pdf)

If you copy & paste the code from PDF document, check if there’s any gap/spaces between the codes. Remove the unwanted gap from the code.

Wrong : <a href=”emailaddress”><i class=”fa fa- envelope“></i></a>
Right : <a href=”emailaddress”><i class=”fa fa-envelope“></i></a>

See the difference? There’s a gap betweeb fa- and envelope in the first example.

2. For templates using LinkList widget

Make sure you input the correct link. Use http://www.twitter.com/heyangel instead of just twitter.com/username. Make sure you input the complete URL.

Can you help to install my template?
Yes, please  purchase an installation listing here. Please provide me with your profile picture and social media links. However, I do not support installation for 3rd party plugin or your Google Ads code.
Can you customize my theme?
Yes, contact me first to discuss what kind of customization you want for your blog. Please refer to this listings for customization.
Can I use different font for my header image? For example Misty font for my Clarity header?
Yes, you can. You can switch font from any headers that I design for free.
Can I have different color for my template?
Yes, you can. You can edit the color from Blogger Template Designer, of if you’re familiar with HTML feel free to change it yourself. But if you’re not familiar with both you can purchase a color-change add on listing for $5.

WordPress Templates

I purchase a template from you but I cannot install it. It says missing stylesheet.
Do not upload the zip file. The zip file containes other things like pdf document, images, and your template file. Unzipped it first, read the instruction, and locate the template file.
Can you help to install my template?
Yes, please  purchase an installation listing here. Please provide me with your profile picture and social media links. However, I do not support installation for 3rd party plugin or your Google Ads code.
Can I use your theme in WordPress.com?
Unfortunately you can’t. My themes only work for self hosted WordPress (WordPress.org)